Health & Safety

We are looking forward to welcoming your school group to Stourbridge Glass Museum. This page is designed to help you to complete a risk assessment for your visit. It should be used in conjunction with the visiting guidelines.

A copy of our risk assessment is available on request to assist with creating your own. Please contact our team at info@stourbridgeglassmuseum.org.uk

Completing your risk assessment

Teachers are advised to visit the museum in advance of their visit in order to conduct their own risk assessment. Find out more on our visiting guidelines page. Responsibility for visiting pupils or students remains with the teachers at all times. The following risks should be considered when producing a risk assessment:

• Slipping, tripping or falling on entry to the museum, within the building or near the canal.
• Slipping, tripping or falling due to liquid, e.g. water leaks and spillages.
• Sustaining light injury (for example cuts and bruises) through collision with display cases and corners.
• Trapping fingers in doors, including lift doors.
• Being separated from the rest of the group.

Security

Security at Stourbridge Glass Museum is taken very seriously. We welcome thousands of visitors each year and their safety and security are paramount. We also have a duty of care to protect our collections and buildings, so that they can be enjoyed by future generations. The inside and outside of the museum are covered by a comprehensive network of CCTV cameras. Images are monitored and recorded to help ensure the safety of visitors and the exhibits.

Fire and evacuation

Stourbridge Glass Museum has full evacuation procedures in case of emergency or fire. All fire exits are clearly marked and all staff have received training in evacuation procedures. Our security, fire and safety procedures are tested on a regular basis and are updated as necessary. An alarm is used to alert staff and visitors of an evacuation. In the event of a fire evacuation, lifts should not be used.

Once outside, move away from entrances to enable the escape of others. The fire assembly point is on the museum car park. Teachers should take the register and report any missing persons to a member of staff (who will be wearing a bright orange lanyard and Hi Vis vest). Please ensure that your group understands the importance of following such procedures in the event of an evacuation.

First aid

The museum has members of staff trained to provide basic first aid treatment. However, first aid provision is ultimately the responsibility of the teacher, or the group leader, who must carry first aid supplies at all times. Please report any accidents to staff wearing a Stourbridge Glass Museum orange lanyard, who will be able to call for the First Aider.

Supervision and behaviour

Adult/student ratios

Adult supervision is required at all times with the following adult-to-student ratios:

0 – 2 years 1 adult: 3 children

2 – 3 years 1 adult: 4 children

4 – 8 years 1 adult: 6 children

9 – 12 years 1 adult: 8 children

13 – 18 years 1 adult: 10 children

Please note, students are not permitted in the galleries unaccompanied.

All teachers and accompanying adults are responsible for student supervision during your visit, and must remain with the group at all times.

Teachers are the lead supervisor for their group and must ensure that students behave in a way that minimises the likelihood of accidents or damage.

Stourbridge Glass Museum reserves the right to refuse admission to groups who are not considered to have sufficient adult supervision.

If the behaviour of any groups or individuals affects the safety or enjoyment of other visitors they will be asked to leave. Teachers should ensure that their pupils understand how they are expected to behave, and have contingency measures in place in the event that anyone is asked to leave.

Any queries?

If you have any queries about your visit please contact us at: info@stourbridgeglassmuseum.org.uk

We hope you have an enjoyable visit to Stourbridge Glass Museum.